Upgrades

Welcome to your new and improved website!

It’s now even easier to find out what’s happening at your Happy Place. Here are some of the added features of the new site:

  • Search Feature – Whether you’re looking for dining options, an entertainer’s next appearance date, or casino promotions, it is now quick and easy. Click on the magnifying glass icon on the top right corner of the screen, type whatever you are looking for and hit Search.
  • Real Time Open Indicators – No need to guess if a venue is open. From restaurants to shops, spas and more, the website provides an easy to see Open indicator to let you’ll know exactly what’s open for business right now.
  • M life Rewards are Portable – Borgata Express Comps™ and MGM Express Comps™ will be combined and can be used at any MGM Resorts property.
  • Hotel Packages can be Booked Online – Want to book a getaway that includes your hotel room, spa services and dining credits? It’s easier than ever. You will now be able to book hotel packages without having to pick up the phone.
  • Mobile Responsive – theborgata.com will look the same, regardless of whether you are looking on your phone, tablet, laptop or PC making it even more convenient for you to stay connected.

New Changes, Same Happy Place

Borgata is now fully integrated as an MGM Resorts destination. Here are some of the new benefits:

  • M life Rewards Members earn Tier Credits for non-gaming spend (dining, hotel, entertainment, and more)
  • M life Rewards cards work at all MGM Resorts properties, exceptions may apply
  • theborgata.com has a fresh, new look with easier navigation
  • Express Comps™ balances are simplified (MGM & Borgata Express Comps are combined)

  • Will earnings remain the same after the integration?
    • Yes, your Tier Credits, Points, Express Comps™ and SLOT DOLLARS® earnings remain the same.
  • Will my password from the old website still work, or do I need to create a new one?
    • If you have a theborgata.com and a mgmresorts.com password, please use your mgmresorts.com password to log into your M life Rewards account on the new website. If you continue to experience difficulty, please contact Borgata Customer Care at 609-317-1000.
  • Will my existing PIN still work?
    • If you experience problems with your PIN, please visit the M life Rewards Desk for assistance.
  • Where can I view my Offers online?
    • You are able to view your qualified offers online by logging into your M life Rewards account on theborgata.com. Offers can be accessed through the navigation menu on the left-hand side of the screen.
  • Will my Bonus SLOT DOLLARS® be called something different?
    • No, the name stays the same.
  • Does my M life® Rewards number change?
    • No, your M life® Rewards account number has not changed.
  • Will I be able to use my earned Express Comps™ and Points at dining and retail outlets if I’m coming to Borgata during the integration?
    • Express Comps™ and Points will be available at all times except during the temporary pause in gaming operations on April 28, 2021 starting at 2:00 AM. This pause is anticipated to last for 12 hours. Express Comps™ and Points will be available once gaming operations have resumed.
  • Are any slot machines being removed during this process?
    • No. All slot machines that are active prior to this upgrade will remain active.
  • Will my slot vouchers printed prior to April 21, 2021, still work in a slot machine after the integration?
    • No, they will not, but you can easily redeem the vouchers at the Main Cashier.
  • Will there be record of my play during the integration?
    • Yes, when playing with your M life® Rewards card, your play will be recorded.
  • Will my online gaming account (BetMGM and Borgata online) still be connected to my M life® Rewards account after the integration?
    • Yes.
  • What is the name of the new website? How will I find it?
    • The website is still theborgata.com.
  • What is non-gaming spend?
    • Money you spend on Hotel Rooms, Dining, Entertainment, Spa Treatments, and more.
  • Do I have to go to the M life® Desk to transfer my MGM Express Comps™ to Borgata Express Comps™?
    • No, your Express Comps™ balance now includes your Borgata earned Express Comps™ and all other MGM earned Express Comps™.
  • What changes can I expect to poker gaming in the Borgata Poker Room?
    • The process of receiving Express Comps™ for poker play is changing temporarily. Express Comps™ earned by playing poker in the Borgata Poker Room will not be automatically loaded to your M life Rewards card. Starting April 28, 2021, to have your earned poker Express Comps™ added to your account, please visit the shift manager podium in the poker room at the completion of your session.