Cancellation and Postponement Information

Borgata apologizes for any inconvenience this causes ticket holders.

  • CANCELLED: Orders purchased for cancelled events with a credit card will be refunded automatically to the credit card used for purchase. Please allow up to 30 days for this refund to reflect with your financial institution.

    For guests who utilized a 3rd party to secure tickets, please reach out to your original point of purchase for information regarding a credit. Please reach out to our Box Office team at RegionalTicketing@mgmresorts.com for additional inquiries.

  • RESCHEDULED: Tickets will automatically be valid for the new performance date, no action needed. Should you not be able to attend, you may request a refund in full within 30 days of the new show date being announced. Notification to ticket holders will begin on May 1 and include detailed instructions on how to obtain your refund. If your event had been rescheduled prior to May 1, your 30-day refund opportunity will commence upon notification.

  • POSTPONED: If your event has been postponed, hold on to your ticket as you will be able to attend the rescheduled date with your existing reservation. Notification to ticket holders will be issued as soon as a new date has been confirmed. If 60 days has passed since a show was postponed and no rescheduled date has been announced, a 30-day window for refunds will commence. Detailed instructions on how to obtain your refund will be provided at that time.

TICKETS PURCHASED WITH CASH WILL BE REFUNDED BY CHECK UPON REQUEST

To initiate the refund process, please follow one of the following actions below:

By Email:

  • Scan and send a copy of your ticket(s) to RegionalTicketing@mgmresorts.com
  • Include your Name, Contact Phone Number and complete Mailing Address in the body of the email
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks
  • Refund checks will only be issued to the account holder on file

By Mail:

  • Please send the physical ticket(s) to:
    Borgata Box Office
    C/O Cancelled Show
    1 Borgata Way
    Atlantic City, New Jersey, 08401
  • Include your Name, Contact Phone Number and complete Mailing Address in the envelope
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 12 weeks
  • Please be certain to keep a copy of the ticket for your files
  • Refund checks will only be issued to the account holder on file
  • We recommend retaining a copy of your original ticket for your records

At Borgata:

  • Check The Box Office for hours of operation
  • Visit Borgata's Box Office and present your physical ticket
  • Refunds will be issued using the original form of payment
  • Refunds will only be issued to the account holder on file

MARCH 2020

Event Date Location Status
MANDY MOORE SAT 3.21 THE MUSIC BOX RESCHEDULED FOR SAT 6.18.22

APRIL 2020

Event Date Location Status
BILL MAHER FRI 4.10 EVENT CENTER RESCHEDULED FOR SAT 4.30.22
MONEYLINE PRESENTS: BEER & BITES
FEATURING TUCKAHOE BREWING COMPANY
SAT 4.11 MONEYLINE BAR & BOOK POSTPONED
DAVID FOSTER: HITMAN TOUR
SAT 10.10 THE MUSIC BOX RESCHEDULED FOR SAT 05.14.22

MAY 2020

Event Date Location Status
DEON COLE
REQUEST A REFUND
SAT 5.9 THE MUSIC BOX RESCHEDULED FOR SAT 1.1.22

SINBAD
FRI 3.18.22 THE MUSIC BOX CANCELLED
NICK SWARDSON SAT 5.30 THE MUSIC BOX RESCHEDULED FOR FRI 3.04.22

JUNE 2020

Event Date Location Status
MONSTA X: 2021 WORLD TOUR FRI 6.19 EVENT CENTER RESCHEDULED FOR SAT 2.12.22

AUGUST 2020

Event Date Location Status
BILL MAHER SUN 8.2 EVENT CENTER RESCHEDULED FOR SAT 4.30.22
ROCK AND ROLL HALL OF FAMER: DION FRI 8.21 THE MUSIC BOX RESCHEDULED FOR FRI 7.15.22


OCTOBER 2020

Event Date Location Status
DEON COLE
REQUEST A REFUND
SAT 5.9 THE MUSIC BOX RESCHEDULED FOR SAT 1.1.22
DAVID FOSTER: HITMAN TOUR
SAT 10.10 THE MUSIC BOX RESCHEDULED FOR SAT 05.14.22

JANUARY 2021

Event Date Location Status
SINBAD
FRI 3.18.22 THE MUSIC BOX CANCELLED


MARCH 2021

Event Date Location Status
NICK SWARDSON SAT 3.20.21 THE MUSIC BOX RESCHEDULED FOR FRI 3.04.22

APRIL 2021

Event Date Location Status
MONSTA X: 2021 WORLD TOUR FRI 4.23.21 EVENT CENTER RESCHEDULED FOR SAT 2.12.22

MAY 2021

Event Date Location Status
BILL MAHER FRI 5.28.21 EVENT CENTER RESCHEDULED FOR SAT 4.30.22

JULY 2021

Event Date Location Status
ROCK AND ROLL HALL OF FAMER: DION FRI 7.23.21 THE MUSIC BOX RESCHEDULED FOR FRI 7.15.22

SEPTEMBER 2021

Event Date Location Status
BOYZ II MEN FRI 9.03.21 EVENT CENTER RESCHEDULED FOR FRI 3.11.22
DEON COLE
REQUEST A REFUND
SAT 5.9 THE MUSIC BOX RESCHEDULED FOR SAT 1.1.22

OCTOBER 2021

Event Date Location Status
CARROT TOP FRI 10.08.21 THE MUSIC BOX CANCELLED

NOVEMBER 2021

Event Date Location Status
MARLON WAYANS FRI 11.05.21 THE MUSIC BOX RESCHEDULED FOR FRI 2.25.22

FEBRUARY 2022

Event Date Location Status
NICK SWARDSON SAT 2.19.22 THE MUSIC BOX RESCHEDULED FOR FRI 3.04.22
VICTORY THE PODCAST LIVE! SAT 2.26.22 THE MUSIC BOX CANCELLED